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Defining Strategic Use Cases that Drive Innovation


Date 10:00 AM - 11:30 AM (1 hour 30 minutes)
Monday, July 17
Master’s Program
On Campus

What do you need to know about strategy? Understanding banking and business is key when considering offering new products and services, moving forward with faster payments or alternative payment types. Balancing customer needs with the strategic direction of an organization could influence what organizations do and in what order must they be done. This course provides actionable information students can take back to their shop and how to build a plan to enact changes to the customer experience.