Back to Sessions Page
Intermediate Exceptions: Spilling the Tea and Finding Solutions
Overview
Date
11:00 AM - 12:00 PM (1 hour)
Thursday, September 18
Track
Accreditation Prep (AAP, APRP, AFPP)
Event
TPI Home School
This interactive course asks the students to resolve the error when a transaction doesn't reach its final destination - the Receiver's account. Using case studies and real-life examples faculty provide scenarios related to returns, reversals, notifications of change, and dispute resolution to put student's trouble-shooting skills to the test.
Speakers:
Christina Rice, AAP, APRP, NCP
Manager, Payments Education Special Programs
The Clearing House Payments Authority