Governance, Policy, or Procedure: You Make the Call

Controlling a corporate document management process can be daunting. Enduring policies, procedures and agreements can be complicated, particularly when more than one party oversees this process. Also at issue can be the level of approval, the structure for approval of procedures, and who is overseeing adherence. Students are provided examples of terms that could be included, and are asked to determine if they are best suited as governance, an agreement, a policy or procedure.