Changing Regulatory Expectations in Payment Remediation

Regulators, including the CFPB, are displaying changing views towards the role of payments ecosystem participants need to take, particularly surrounding credit push payments. Much has been reported about possible fraud on some P2P platforms and how Regulation E may or may not apply to those payments. This course addresses shifting attitudes from regulatory, customer and network participant perspective on how customer remediation should be viewed. "Irrevocable does not mean Irremedial" think about what this means relative to what financial institutions might do.