03:15 PM Monday, 03:15 PM - 04:15 PM (1 hour) Ready, Set, Send: Pitching Instant Payments Origination Event Payments Institute Track Master’s Program Bridget Hall Leader of Real-Time Payments, Americas ACI Worldwide Board of Regents Member
10:30 AM Wednesday, 10:30 AM - 11:45 AM (1 hour 15 minutes) Risky Business: Balancing Friction and Client Experience Event Payments Institute Track Master’s Program Bridget Hall Leader of Real-Time Payments, Americas ACI Worldwide Board of Regents Member Katie Penoyer, AAP, APRP, CTP VP/Treasury Services CNB Bank Board of Regents Member